

Streamline the e-commerce checkout
As a product designer at a furniture e-commerce company,
To address the issue of lack of clarity around checkout progress, I redesigned the checkout flow, reducing it from five steps to four, adding a clear progress status bar, and surfacing essential details such as item summaries, total costs, and estimated delivery times.
The result was a more transparent, intuitive experience that led to a 23% increase in checkout conversion rates.

Housing web for youth homeless
As a product designer focused on social impact, the goal was to create an experience that made it easier for teens in crisis to quickly find safe shelter. My work included a new homepage experience, restructured navigation, and end-to-end UX flows tailored to the needs of vulnerable users. I prioritized accessible, trauma-informed design principles to ensure key information was immediate and intuitive.

Health care appointment UX
As a UI/UX designer partnering with Urban Health Solutions, I led the redesign of their community healthcare website to improve digital access to vital medical services.My focus was on creating an intuitive appointment booking system, optimizing mobile usability, and making healthcare resources more accessible for users. I prioritized responsive design and bilingual support, and worked closely with developers to meet WCAG accessibility standards. This project improved service efficiency and empowered community members to manage their health with confidence. *Web is still in updating progress.

Streamline the e-commerce checkout
As a product designer at a furniture e-commerce company, I focus on optimizing the online shopping experience to reduce friction and drive conversions. key issues: 1. Lack of clarity around checkout progress 2. Missing product and price details, and 3. No visibility into estimated delivery dates. To address these challenges, I redesigned the checkout flow, reducing it from five steps to four, adding a clear progress status bar, and surfacing essential details such as item summaries, total costs, and estimated delivery times. The result was a more transparent, intuitive experience that led to a 23% increase in checkout conversion rates. My work not only streamlined a key user flow but also aligned with our broader goal of making online furniture shopping easier, faster, and more reassuring for our customers.

Housing web for youth homeless
As a product designer focused on social impact, the goal was to create an experience that made it easier for teens in crisis to quickly find safe shelter. My work included a new homepage experience, restructured navigation, and end-to-end UX flows tailored to the needs of vulnerable users. I prioritized accessible, trauma-informed design principles to ensure key information was immediate and intuitive.

Health care appointment UX
As a UI/UX designer partnering with Urban Health Solutions, I led the redesign of their community healthcare website to improve digital access to vital medical services. My focus was on creating an intuitive appointment booking system, optimizing mobile usability, and making healthcare resources more accessible for underserved populations in Philadelphia. I designed core features such as doctor discovery, streamlined scheduling, prescription uploads, and pharmacy locators—ensuring a cohesive and accessible experience for diverse users. Through user interviews, testing, and iterative design, I identified major pain points like navigation friction and lack of multilingual support, then implemented solutions to enhance clarity, trust, and ease of use. To ensure inclusivity, I prioritized responsive design and bilingual support, and worked closely with developers to meet WCAG accessibility standards. This project not only improved service efficiency for Urban Health staff but also empowered community members to manage their health with confidence and autonomy.

Streamline the e-commerce checkout
As a product designer at a furniture e-commerce company, I focus on optimizing the online shopping experience to reduce friction and drive conversions. key issues: 1. Lack of clarity around checkout progress 2. Missing product and price details, and 3. No visibility into estimated delivery dates. To address these challenges, I redesigned the checkout flow, reducing it from five steps to four, adding a clear progress status bar, and surfacing essential details such as item summaries, total costs, and estimated delivery times. The result was a more transparent, intuitive experience that led to a 23% increase in checkout conversion rates. My work not only streamlined a key user flow but also aligned with our broader goal of making online furniture shopping easier, faster, and more reassuring for our customers.

Housing web for youth homeless
As a product designer focused on social impact, the goal was to create an experience that made it easier for teens in crisis to quickly find safe shelter. My work included a new homepage experience, restructured navigation, and end-to-end UX flows tailored to the needs of vulnerable users. I prioritized accessible, trauma-informed design principles to ensure key information was immediate and intuitive.

Health care appointment UX
As a UI/UX designer partnering with Urban Health Solutions, I led the redesign of their community healthcare website to improve digital access to vital medical services. My focus was on creating an intuitive appointment booking system, optimizing mobile usability, and making healthcare resources more accessible for underserved populations in Philadelphia. I designed core features such as doctor discovery, streamlined scheduling, prescription uploads, and pharmacy locators—ensuring a cohesive and accessible experience for diverse users. Through user interviews, testing, and iterative design, I identified major pain points like navigation friction and lack of multilingual support, then implemented solutions to enhance clarity, trust, and ease of use. To ensure inclusivity, I prioritized responsive design and bilingual support, and worked closely with developers to meet WCAG accessibility standards. This project not only improved service efficiency for Urban Health staff but also empowered community members to manage their health with confidence and autonomy.

Streamline the e-commerce checkout

As a product designer at a furniture e-commerce company, I focus on optimizing the online shopping experience to reduce friction and drive conversions. key issues: 1. Lack of clarity around checkout progress 2. Missing product and price details, and 3. No visibility into estimated delivery dates. To address these challenges, I redesigned the checkout flow, reducing it from five steps to four, adding a clear progress status bar, and surfacing essential details such as item summaries, total costs, and estimated delivery times. The result was a more transparent, intuitive experience that led to a 23% increase in checkout conversion rates. My work not only streamlined a key user flow but also aligned with our broader goal of making online furniture shopping easier, faster, and more reassuring for our customers.

Housing web for youth homeless

As a product designer focused on social impact, the goal was to create an experience that made it easier for teens in crisis to quickly find safe shelter. My work included a new homepage experience, restructured navigation, and end-to-end UX flows tailored to the needs of vulnerable users. I prioritized accessible, trauma-informed design principles to ensure key information was immediate and intuitive.

Health care appointment UX

As a UI/UX designer partnering with Urban Health Solutions, I led the redesign of their community healthcare website to improve digital access to vital medical services. My focus was on creating an intuitive appointment booking system, optimizing mobile usability, and making healthcare resources more accessible for underserved populations in Philadelphia. I designed core features such as doctor discovery, streamlined scheduling, prescription uploads, and pharmacy locators—ensuring a cohesive and accessible experience for diverse users. Through user interviews, testing, and iterative design, I identified major pain points like navigation friction and lack of multilingual support, then implemented solutions to enhance clarity, trust, and ease of use. To ensure inclusivity, I prioritized responsive design and bilingual support, and worked closely with developers to meet WCAG accessibility standards. This project not only improved service efficiency for Urban Health staff but also empowered community members to manage their health with confidence and autonomy.

Streamline the e-commerce checkout

As a product designer at a furniture e-commerce company, I focus on optimizing the online shopping experience to reduce friction and drive conversions. key issues: 1. Lack of clarity around checkout progress 2. Missing product and price details, and 3. No visibility into estimated delivery dates. To address these challenges, I redesigned the checkout flow, reducing it from five steps to four, adding a clear progress status bar, and surfacing essential details such as item summaries, total costs, and estimated delivery times. The result was a more transparent, intuitive experience that led to a 23% increase in checkout conversion rates. My work not only streamlined a key user flow but also aligned with our broader goal of making online furniture shopping easier, faster, and more reassuring for our customers.

Housing web for youth homeless

As a product designer focused on social impact, the goal was to create an experience that made it easier for teens in crisis to quickly find safe shelter. My work included a new homepage experience, restructured navigation, and end-to-end UX flows tailored to the needs of vulnerable users. I prioritized accessible, trauma-informed design principles to ensure key information was immediate and intuitive.

Health care appointment UX

As a UI/UX designer partnering with Urban Health Solutions, I led the redesign of their community healthcare website to improve digital access to vital medical services. My focus was on creating an intuitive appointment booking system, optimizing mobile usability, and making healthcare resources more accessible for underserved populations in Philadelphia. I designed core features such as doctor discovery, streamlined scheduling, prescription uploads, and pharmacy locators—ensuring a cohesive and accessible experience for diverse users. Through user interviews, testing, and iterative design, I identified major pain points like navigation friction and lack of multilingual support, then implemented solutions to enhance clarity, trust, and ease of use. To ensure inclusivity, I prioritized responsive design and bilingual support, and worked closely with developers to meet WCAG accessibility standards. This project not only improved service efficiency for Urban Health staff but also empowered community members to manage their health with confidence and autonomy.